How do you define "Value?"

What is your definition of “Value?”
"Value" is what we all are creating in our products, services and businesses.
"Value" is what all of our customers/clients want and deserve.
"Value"  is what our employee's and team members desire (and in the future with demand). 

We believe:
The question isn't, "are you providing value?" Of course we all believe we are, that is why we are in business.
The question should, "are you providing more value than your competitors?" That is how all of us stay in business, grow our business’s, our communities and the US economy!

The Evolution of Value...

Our economic system continues to evolve, starting with “Financial Value” which has become the bedrock of our economy. The next form of value was Intellectual Value which has created the next cycle of economic value. Today, we are in the midst of the Relational Value Evolution, relational value is newest form of value that must be delivered to all stakeholders for our economic system to continue its prosperity for the generations to come. The next decade will be one of the most transformative periods we have seen in the last 30 years. As our leaders begin to understand the importance of relational value and figure out ways to deliver this third form of value to their team members, employees, customers and clients, winners will start to emerge. The winners in the next economic cycle will deliver three forms of value: Financial, Intellectual AND Relational. 

Any poll or study on employee happiness or engagement will state that most people are not engaged at work, enjoy the work they do or their work environment.  We believe this is because our work environments lack “Relational Value,” they lack connectivity to the task, to co-workers, or with the end client.  The work we all do matters. Our companies have the Financial Value and the Intellectual Value components in the Economic Value formula figured out, however many have not fully embraced Relational Value, therein lies the opportunity for all of us.

 We believe the future value of our economy will be based not only Financial Value and Intellectual Value, BUT also in the Relational Value we create by “harnessing the collective genius of our people.” 

The companies that focus on the personal growth and the wellbeing of their employees, their customers and our communities will lead the way. If our Economic System is going to continue to thrive, we must take better care of our most valuable asset, our Human Capital. 

To learn more go to www.relationalvalue.com

The Generational Transition Periods Summarized!

Evolution of Value.png

Our economic system continues to evolve, starting with “Financial Value” which has become the bedrock of our economy. The next form of value was Intellectual Value which has created the next cycle of economic value. Today, we are in the midst of the Relational Value Evolution, relational value is newest form of value that must be delivered to all stakeholders for our economic system to continue its prosperity for the generations to come.

Financial Valye.png

Financial Value (FV)–is the value created from the output, it is transactional in nature. FV has become the bedrock of our economy, created by the Silent Generation after WWII.

Intellectual Value.png

Intellectual Value (IV)– it’s the efficiency, effectiveness & productivity aspect of the output. The Baby Boomers enhanced our economy by bringing IV (their education) into the economic equation.

Relational Value.png

Relational Value (RV) – it’s about meaningful output, it’s solution based, problem solving and personalized to the end user, employee, client or customer. Gen X and Gen Y are focused on delivering RV.

 "The person who figures out how to harness the collective genius of his or her organization is going to blow the competition away.” - Walter Wriston, Former CEO of Citicorp.

In addition, we believe the People within those organizations who create and deliver Relational Value, will not only blow the competition away, they will change their industry.

Our mission is to relentlessly focus on helping every company offer Relational Value to their employees, team members, clients and customers!   The companies who join in first will lead the next economic cycle, those who wait will eventually have to adapt or be faced with being completely disrupted. 

The Importance of Understanding Generational Transition Periods

GTP.png

As we share our summary about Generational Time Periods below, the chart above depicts when each form of value was established and the story below shares how it was formed. The Economic Value established by each generation adds to the foundation in which the next generation builds upon, we do not believe this is a “replacement” of value, but more of an evolution of value as our needs and wants change, our desire for more “value” does as well. We are in the midst of one of the Greatest Economic Evolutions in history because we were not meeting all the needs of our employees, customers and clients. The US Economic system is the greatest in the world because it evolves to meet the needs of the people. The best companies will “harness the collective genius their people” and lead the way!

To fully understand the Evolution of Economic Value, we will demonstrate the “evolution" over the past 100 years by defining and depicting "Generational Transition Periods."

Starting in the 1930’s, just a year after the Stock Market Crash of 1929 which led to the Great Depression, the US economy was stagnate at best. It wasn’t until the early 1940’s that America started to pull itself out of the Great Depression, as the mass production of war needed materials started to build our economy back up. 

As World War II came to an end, America was on top, we had won the World War and we had all the courage we needed to start some of the finest companies we have all come to know, many of those companies still exist today. 

The US Economy was starting to create real Financial Value – value that was being created by the methodologies that helped us win the war, such as mass production and scaled distribution.  

From about the mid-1940s to the early 1950s commerce at a mass corporate level was being established for the first time in America’s history.  As business’s started to grow, employment grew as well and “the purchasing power” of the US consumer was being recognized for the first time in history.  From the 1950’s to the early 1970s the generation that won the War, started America’s growth in enterprise, began to see what economic prosperity felt like and what having Financial Value meant to their families.

The importance of Financial Value was established and the influence of it was now foundational to the U.S. Economy. The Silent Generation as they are referred to, established the foundation of our economy, they also started something else, the next generation known as the Baby Boomers.  This generation grew up seeing their parents start to establish their economic prosperity, but as with any generation, the next generation is urged to be better.  The Silent Generation had courage, pride, an incredible work ethic but as a whole, they did not have formal education. 

As the Silent Generation began to see the benefits of Financial Value, they believed their children should become educated, formally educated through our colleges and Universities.  The emphasis on college and university education was not just for the elite anymore, it was becoming available to many, many more and their focus on education lead to the next form of “value” - Intellectual Value.  

As this generation transitioned and was preparing itself to become the future industry leaders, the markets stalled from the late 1960’s to the early 1980’s as the Silent Generation passed the baton of leadership to the Baby Boomer generation. 

By the early 1980’s, the “Intellectual Value” that had been taught to the Baby Boomers in the universities around the use of metrics, the importance of understanding balance sheets and income statements, financial ratios, how to use leverage, along with the advancement in technology, more and more numbers could be crunched through software programs. The data points the numbers created became the indicators that companies used to make the strategic decisions for their companies.

The Baby Boomers had fully embraced their parents will for education and brought a level of Intellectual Value through their leadership tenure to companies at a level that had never existed before.  The markets took off from the 1980’s through the 2000’s, using and leveraging this advancement in Intellectual Value ultimately producing more Financial Value

As our economy and markets flourished during the 1980’s and 1990’s, the next Generation of Leaders were developing, that would be the Gen X and Gen Y aka Millennials.  They grew up in the 1980’s and 1990’s and saw the benefits of the Financial Value their grandparents created in our economy and the power behind the Intellectual Value their parents brought to the US economic growth engine.  As this new generation of leaders entered the marketplace, they have helped push the Economic Value Formula to evolve into the newest form of value, “Relational Value.

How value creates IMPACT!

Impact 3.0 Image.png

Financial Value (the money you make) and Intellectual Value (the process in which you make it) are absolutely critical to the advancement of our economy, as they have been the over the past two generations, however we as human beings evolve and desire more in life, personally and professionally.  The impactof those first two forms of value in a bubble can help the economy or they can hurt it over the long term if the impacton “people” is not at the core of business decisions. Relational Value is the newest form of value that essentially aligns your people, customers, clients, employees, team members together as one, which creates the greatest level of impact.

Financial Value

The value created from output of our companies, it is transactional in nature, the more that can be produced the more money can be made.  It is the monetary aspect made from the product or service sold. Financial Value is measured by output, characterized as transactional and creates a win/lose mindset. Purely financial value oriented businesses are being commoditized in today’s economy and will be hard pressed to remain in existence given the breadth of differentiation in today’s marketplace. Monetary gain is the primary driver behind Financial Value.

Intellectual Value

The efficiency, effectiveness and productivity aspect of the output, it is process based. Enhanced improvements to output create more Financial Value and therefore, in theory, the more intellectual value utilized the more financial value can be created. Intellectual Value is based on the data points being a primary driver for decisions, essentially the smartest in the room wins. The use of metrics, financial ratios, and data points are examples of indicators that companies use to make their strategic decisions, even if it is at the expense of their people.

Relational Value

Is about meaningful output, it’s solution based, problem solving and personalized to the end user, employee, client or customer. Relational Value is rooted in the collaboration and connectivity between employees, customers, clients and the product or service provided. It is the personal development and care for all team members. It is the experience and effort put into delivering an exceptional service or product to the end consumer. Relational Value inside and outside of the company is based on how connected one is to the brand, and the promise of the brand.

What level of IMPACT do you want to have?

The Level of Impact of 2.0 Companies (2 forms of value):
Financial Value + Intellectual Value - Relational Value = Self-Interested
Intellectual Value + Relational Value - Financial Value = Unsustainable
Relational Value + Financial Value - Intellectual Value = Inefficient

The Level of Impact of a 3.0 Companies ( 3 forms of value):
Financial Value + Intellectual Value + Relational Value = Impactful Company

We believe the leaders and companies that will win in the next cycle of economic growth will provide their stakeholders all three forms of Economic Value, by creating a 3.0 - Level of Impact, that will blow their competition away!

Go to www.relationalvalue.com to learn more.